Mary Lou is an Organizational Development Consultant, an Accredited Mediator, Certified Professional Coach and Certified Wellness Inventory Coach. She has worked for over 20 years in the public, private and non-profit sectors with organizations in different industries in Canada, the U.S., Italy, Kenya, Zambia, Senegal, Liberia, Côte d’Ivoire, Rwanda and Senegal. She speaks three languages (including French and Italian) and specializes in partnering with individuals, teams and organizations to create pragmatic, sustainable change in the areas of conflict management, team building, leadership development, coaching and wellness.
Mary Lou has a passion for helping individuals, teams and organizations create sustainable workplaces. She helps organizations reduce costs, increase productivity and job satisfaction through integrated employee solutions and ongoing support.
She is known for bringing an enthusiastic and “can-do” attitude to her work, along with a wealth of resources and perspectives from her lifelong personal growth and learning journey. She has an MA in Human Systems Interventions from Concordia University and as a certified Professional Coach is a member of the International Coach Federation. She is also a member of ADR Ontario (ADRIO) and the Ontario Association for Family Mediation (OAFM).
Credentials
- MA, Human Systems Intervention, Concordia University
- BA, Industrial Relations, McGill University
- Diploma, Adult Education, St, Francis Xavier University
- Conflict Management Certificate, Conrad Grebel University College
- Acc.FM (Accredited Family Mediator), CPMed (Child Protection Mediator), Ontario Association for Family Mediation (OAFM)
- Family Mediation Canada (FMC), Certified Elder Mediation Candidate
- BCC, Board Certified Coach, Center for Credentialing & Education, Inc.
- ACPC (Adler Certified Professional Coach) Adler School of Professional Coaching
- CWIC (Certified Wellness Inventory Coach), HealthWorld Online
- Team Diagnostic Assessment Authorized Facilitator, TCI, Sausalito, CA
- Advanced Organization and Relationship Systems Coaching Program, CRR (Centre for Right Relationship), Vallejo, California
- Certified Master Practitioner of NLP (Neuro-Linguistic Programming), Georgian Bay NLP
Awards
- PRISM Award from the International Coach Federation: Member of the external coaching team for Sysco’s Leadership Development Program
- Volunteer Recognition Award, Canadian Society for Training & Development (CSTD) for the Bridge to Africa Project (Kenya)
- Volunteer Service Award, Government of Ontario, Conflict Mediation Services of Ontario
- Members Making A Difference Award, District 86 Toastmasters
- District 60 Toastmaster of the Year (provincial award)
- Toastmasters International Appreciation Award for Outstanding & Dedicated Service (international award)
